Medical Office Assistant – Reference Number: #2023-167

Sioux Lookout First Nations Health Authority

Medical Office Assistant
Internal/External Posting
Term Position
Location: Sioux Lookout, Ontario
Salary Range: $29.473 – $35.882 per hour
Reference Number: #2023-167
If applying by email, indicate reference number in subject line

Job Summary:

The Medical Office Assistant is responsible for performing a variety of administrative duties to Physicians and Northern Clinic services.

The Medical Office Assistant is directly accountable to the Medical Office Manager.

This is a term position until September 2024.


  • Persons of First Nations ancestry will be given preference (OHRC, Part II, Special Employment)
  • Diploma or certificate in Medical Office Administration or equivalent;
  • Previous experience (minimum 1- 2 years) in a Medical Office
  • Proficient with medical terminology
  • Proficient keyboarding skills
  • Proficient computer skills; Microsoft Office
  • Possess excellent interpersonal and communication skills (both verbal and written)
  • Previous experience working within an electronic medical record
  • Strong knowledge of medical office practices and procedures
  • Ability to maintain effective working relationships with patients, medical and clinic staff and the general public
  • Ability to work independently in a fast-paced work environment
  • Ability to work in an office environment where work tasks for the day are multiple, interruptive, and priority changing
  • Superior time management and organizational skills; very detail orientated
  • Must have experience and understanding of Native culture, and the geographic realities and social conditions within remote First Nation communities
  • Must be willing to relocate and/or live in Sioux Lookout
  • The ability to perform the requirements of the position on a regular basis

Roles and Responsibilities:

  • Provide day to day medical office administrative support to Physicians, other health
    professionals, residents/leaners and administrative staff
  • Provide Orientation for new locum physicians and learners
  • Answer and efficiently/effectively administer all phone calls from Nursing Stations, Specialty Clinics, Patients and any other Health Care Services/Agencies
  • Make all appropriate outgoing calls to nursing stations, physicians, specialty clinics, patients, pharmacies, outside services and agencies.
  • Data entry and maintaining current health records within the Electronic Medical Record (EMR)
  • Assist/Complete any inquiry from within the circle of care
  • Processing referral letters, which would include formatting, editing, editing for spelling and
    grammar, conciseness and accuracy, sending and follow up
  • Referral tracking
  • Set up patient appointment dates and times as needed
  • Electronic filing and management of patient charts
  • Contribute to the creation and maintain of office policies and procedures.
  • Ongoing office duties ie. Faxing, shredding, filing, mail, office supplies, etc.
  • Maintaining strict patient confidentiality and adhere to policies and procedures in regard to the Privacy Act
  • Act as liaison for OSCAR EMR design and Meditech
    Assist to navigate the complex health service delivery in Northern Ontario and the issues as they relate to First Nations health
  • Any other duties assigned

Send cover letter and resume to:

Human Resource Department
Sioux Lookout First Nations Health Authority
P.O. Box 1300, 61 Queen Street
Sioux Lookout, ON P8T 1B8
Phone: (807) 737-1802
Fax: (807) 737-2969
Email: or apply online at

SLFNHA currently “Strongly Recommends” COVID-19 immunizations and requests your immunization status to be sent to our staff health department if successful in the recruitment process.

Closing Date: Until Filled

No resumes received after this time will be accepted.

The Health Authority wishes to thank all applicants in advance.
However, only those granted an interview will be contacted.

For additional information regarding the Health Authority, please visit our website at

SLFNHA is a proud supporter of Mikinakoos Children’s Fund. To find out more, visit