2020-10-20, Shawn Matadeen, shawn.matadeen@lacapitale.com

From: Shawn Matadeen

Email: shawn.matadeen@lacapitale.com

I am starting an initiative at my organization to try and provide meaningful work opportunities to those living on reservation in remote communities. We are the largest mutual insurance organization in Canada and we have a role currently open as a Remote Bilingual (English/French) New Business Administrator. Understanding most individuals within these communities do not have insurance experience, I worked with the manager to develop a role that would allow the easy training for an entry level candidate. Below is a summary of the role:

Summary of Role & Responsibilities:
The successful candidate will be responsible for all duties related to policy issuance for both English & French including time limit follow-ups along with the task of responding to New Business related inquiries.
Necessary Knowledge, Skills and Attributes:
• Issue all policies
• Process reinstatement approvals, cancellations and declines
• Process time limit follow-ups and cancellations
• Receipting of Delivery requirements
• Communication in French with the Offices and Brokers for all New Business Inquiries
• Review and prepare daily, weekly and monthly new business reports
• Processing of reissues and complex changes
• Review and clear outstanding suspense account entries
• Updating and/or creating new business procedures
• University or College Degree
• Preferred knowledge of the Insurance Industry with Loma 280 and 290
• Detail oriented with excellent analytical and time management skills
• Proven ability to assume increased responsibility
• Resourceful in problem solving and maximizing resources
• Advanced computer skills with working knowledge of MS Office specifically Excel
• Basic accounting knowledge
• Flexibility with Hours of Work regarding over time and a strong team player
• Ability to Multi-task in a fast paced environment
• Ability to work under pressure within constant deadlines

The salary range for the role would be $40,174-$60,261 and is currently budgeted for as a one year temporary contract.

Best Regards,
Shawn Matadeen